Refund policy

Returns and Exchange: 15 day return or exchange policy.
Our 15 day return window begins on the day the order is delivered to the customer. All returns must be in original condition and have no signs of wear or damage.


Send us an email at info@orosergio.com requesting your return label. You may return your order back to us in its original packaging (thus similar or smaller size) as we will not be responsible for any additional fees.


Please note that original shipping fees, duties and taxes are not refundable.
You will receive your refund within 10 business days after your return parcel is delivered back to us in the original condition.