I went to Sergio with a broken silver ring that I had been repeatedly told couldn't be fixed to look like it once had. Anyone I spoke with said that it would take weeks to fix and the entire structure of the ring would be different (often ending with the suggestion that I should probably just buy a new one). Seeing as this ring was sentimental to me, I was determined to have it fixed and went to Sergio based on a friends recommendation. I am SO happy I did. Sergio took a quick look at the ring and said it would be ready for pick up the following day. When I came back, the ring looked better than when I was first gifted it. He was helpful, friendly and professional and I couldn't have been more grateful for his timely and thorough service. Would 100% recommend. Thanks Sergio!UPDATE: I recently went back to Sergio with ANOTHER ring that was extremely sentimental to me. I went just days before the lockdown started in early March, and for months was unable to leave my home to pick up the ring. Sergio went out of his way to accommodate me when the time came, and ultimately ending up mailing my ring to my home at no charge. The ring was beautiful and I was so happy to have it back. Sergio is a true professional and a gentleman - he pays attention to detail and is 100% committed to his customer's satisfaction. This is the place to go. Thank you again, Sergio!!
Wonderful experience meeting Sergio. Fantastic service, all my questions were answered quickly and the product turned out beautifully. Thank you
I ordered an engagement ring from overseas and it needed a slight resize, the jeweller recommended Sergio and I can't not be happier with the results. It was a bit more complicated than a standard resizing due to a small ruby in inside of the band but he did a fantastic job, it looks like brand new! I would highly recommend Orosegio jewelry for anyone looking for repairs, touchups or custom jewelry. Great work and great customer service!
One of the best jewellers in Toronto!
Came in to get a necklace clasp fixed. Was a friendly welcoming environment, he got the job done quickly and efficiently. So happy with the result and priced very reasonably. Will 100% come back with any repairs I need.
Sergio is extremely professional, honest, and gives you the one on one attention that is so rare to find. I re-designed my engagement ring and wedding band, and he worked with me to ensure I was completely satisfied with my new rings. I LOVE them! Quality of the jewellery and attention to detail are outstanding!
Maria Da Silva
Great service and beautiful craftsmanship!He gave exactly or better design than what I was looking for!
I met Sergio a month ago when I needed something engraved that I bought at Birks. We talked about how he can make anything I needed. I showed him a design taken fromMatching tattoos and asked him if he could replicate the design for a pendant and chain. I picked up the item in Valentine’s Day and it was amazing. He captured the design perfectly and delivered on time. Great work Sergio and really thank you very much.
This place is fabulous! Sergio, you’re a people pleaser! Thanks for your attentive, wonderful service and beautiful rings.
Sergio made my engagement ring and our wedding band and the experience could not have been more positive. Sergio worked with the vague details I provided and constructed something more beautiful than I could even imagine- everything was perfect!!! I really appreciated the time he took to understand what we wanted and really make something from the heart that was so US, beautiful and uniquely timeless! Thank you sergio!!!!
This was such an amazing experience I can’t recommend highly enough! I was looking to get a promise ring for my boyfriend engraved and out of all the places I researched this was by far the best. Any questions I had were answered right away and the whole process took only two days whereas so many jewelers take at least a week to get the engraving done. I will definitely be coming here again, perhaps even for an engagement ring as the custom designs are so gorgeous.
Very Professional! I went to Orosergio to have my engagement ring custom made and do not regret it one bit. Sergio produced a beautiful ring that I am happy to wear. I explaind exactly what I wanted, sent pictures via email, spoke on the phone and went in to their office for ring sizing and further discussion on ring design. Sergio was able to send digital pictures of what the ring will look like. The picture showed exactly what I had in mind with Sergio's beautiful artistic flare. Once I was happy with the design, he offered to make a cast and try it on, but I was ready at that point for him to go ahead and make the ring. It would have been better to take my time and try on the cast just to confirm sizing as the ring was slightly too tight; however, he adjusting the ring size for free and now its perfect. I definitely will go back to Sergio's for my wedding band!
Sergio was incredible!! I had broken some pearl flowers off my engagement ring and after looking at it through his super cool equipment he even noticed a pearl flower that was loose. He told me to be back in an hour!! I was so nervous I'd have to wait a couple days or a week but as he promised he restored it back to its original beauty and explained what he had done. Sergio is very professional and caring of the most important piece of jewelry I have. I could not express how thankful I am of his work. Thank you Sergio!!
Sergio is BEYOND! His attention to detail and customer service has far exceeded my expectations. It has been such an amazing experience working with him. Not only does he pride in customer service but also building a friendship! Thank you again Sergio!
Sergio is one of those rare artisans who exhibits a sincere desire to provide exceptional service to his customers, and delivers. Not only did he flawlessly recreate the setting of my antique platinum ring, but redid the process on his own volition, as he wasn't completely satisfied with his first rendition, while at the same time making subtle, and very much appreciated, enhancements to the ring.His prices are very competitive and reasonable.Overall I'm extremely pleased with the quality of the service he provided.
Amazing experience. The gentleman fixed my ring the day I handed it in.
Sergio did a wonderful job with our custom wedding bands, including accommodating specific sizing requirements. A pleasure to work with, and highly recommended!
Quick and friendly turn-around on getting a ring dipped.
Five star service and people can trust Thank you so much for the great job done in the same day 👍
Sergio did a custom wedding band and necklace for me using diamonds from family heirloom jewelry. He patiently went over design options with me, and created exactly what I wanted at reasonable cost. The necklace at first trial was not sitting properly due to design/gravity (the diamonds kept flipping backward). Sergio took the time to troubleshoot/re-engineer so I could keep the design I wanted and ensure it was to satisfaction. He even cleaned my engagement ring back to its full sparkle for the big day. I love these pieces. I look forward to wearing these on my wedding day and forevermore!
We recently had a custom engagement ring made by Sergio and the result was stunning. Having looked around the city for jewelers and receiving multiple quotes, Orosergio was by far the best choice in our opinion. We had a larger sized emerald which required special attention and Sergio made sure to give it just that. We should also point out that the emerald was very expensive and Sergio was completely honest about handling our stone (we’ve heard stories where jewelers swap out expensive stones for less valuable ones). Sergio is a wholesale jeweler so his shop actually makes the jewelry - allowing him to cut out the middle man and give you a better price. He was very helpful during our first meeting, providing us with options and suggestions we hadn’t ever thought of. He took the time to explain his reasoning and why it would provide the best final product. His process, including providing us with a computer rendering before he made the final product so we could see the ring and approve the look, made the experience effortless. We are overjoyed with how the ring turned out and plan on getting wedding bands from Sergio later this year.
My Wife's favorite shop. Their jewellery is soo modern and nice
Sergio was a pleasure to work with. I brought in a piece of jewelry and asked him to match it. He’s got a razor sharp eye and his attention to detail is impeccable. You will not be disappointed!
I needed to resize a ring. I was looking for a place with same-day service. After reading the positive reviews for Orosergio Jewellery, I decided to give them a call. I spoke with Sergio and he said he could re-size my ring the same day. When I went to drop off the ring, I explained that I was truly in a rush and requested the ring be completed as soon as possible. I was pleasantly surprised that my ring was completed in under 1 hour even though they were very busy. In addition, the ring was resized perfectly (I have had bad experiences when I had resized other rings). The cherry on top of the cake is that his price is very reasonable. Although I don't live near his store, I will go back to Sergio for all my future jewellery repairs. It is worth the drive!
I cannot be more thrilled with my experience! Service was on point, communication was speedy and the quality of work was above and beyond my expectationtions.
Really incredible service! I visited Sergio to have a bracelet resized and he did it for free! A very kind gesture. It was very fast, and a perfect job. I will definitely be back again and will refer my friends. Thank you again!
Sergio was very helpful in educating myself on diamonds, to ensure I made the right selection for purchasing an engagement ring. He worked within my budget and was very helpful. Overall, great customer service and extremely happy with the quality of the final product!
It was a pleasurable and learning experience to have Sergio make some custom jewellery for my spouse. His focus is on creating jewellery that reflects your style. He provided excellent advice on designing some rings that would complement, and not compete with other pieces already worn. Design, quality, and excellent service deserves a 5 star rating.
By far the BEST experience!! Me and my sisters lost our mother in jan 2018. We were searching all over for a custom jewelry maker. Not many exist these days. Then I stumbled upon OROSERGIO Thank God I found him We were looking for soemthing very personalized and sentimental. Lockets to keep our mothers ashes in. Most other jewlers told me what we wanted was unreachable and that they couldn’t do it. Not Sergio. He did not say once he couldn’t do it. From day one to the day of delivery, the experience was amazing. We went back and forth email by email daily. We are picky sisters lol but Sergio made each of our visions, a reality. I wouldn’t recommend anyone other than Sergio for ALL of your needs. He is a humble down to earth man who listens to the needs of his clients, that does the unexpected and accomplishes the “wow” factor with ease. We are in total LOVE with our lockets ! Our memory of our mother will live eternally within our lockets- and we will forever be thankful for what Sergio has made possible for us. These are very sentimental and meaningful pieces. Could not ask for a better outcome. LOVE LOVE LOVE OROSERGIO!!!!
Excellent customer service and quality of work.
I contacted 4 jewelers when I was planning to get a high-value bracelet custom-designed and I decided to go with OroSergio as the chosen one mainly because of his customer-service approach and out-right willingness to take on a technically challenged design of the bracelet. After a few weeks in the making, I realized that I had made the right choice of the jeweler. Sergio worked with me diligently on the design & re-design of the bracelet and gave valuable feedback & suggestions as I would have expected of him. My customer experience was so good with him that without waiting for the final product I ended-up him giving him another order of custom-designed bracelet. Sergio not only designed both the bracelets to my specification & liking but also delivered them on-time. In the period of my dealings which spanned almost 2 months, Sergio did not make fuss over anything that I expected of him. Dealing with this jeweler was flawless and that\'s what makes a customer return. Thanks Sergio for making that \"jaw-dropping\", \"star-gazing\" and \"one-of-a-kind\" bracelet happen. You might not see the Prime Minister of Canada wearing it but then strange things happen in this world and who knows............................ :-)
There should be no doubt in your mind that Sergio is the right guy to see. After being recommended by a friend of mine with excellent taste in jewelry, I went to Sergio to create my wedding band and to change a few minor things about my engagement ring setting/design. He knew exactly what I wanted and delivered it perfectly on budget and on time. Now, I go to him for all my jewelry repairs and he is always courteous, kind, fair and exceptionally talented. My whole office is now seeing Sergio!
Just got a pendant for my Mom, it was amazing. Good work done, very nice finishing. Excellent ! I am satisfied. No doubt for 5 stars. Thanks Sergio
I had a great experience with Orosergio Jewellery. I came in to repair my wife’s gold necklace - he did it on the spot, perfectly, at a great price. It was a fantastic experience and I will be sure to continue using him for all jewellery-related matters.
Sergio is absolutely professional, and an all round nice guy. I had a custom engagement rirg made with a stone I bought separately. He got my ring done exactly as I wanted it, and finished it ahead of time to boot. And from only a few low resolution pictures of a design I liked. Never gave me any worries, and he was always reassuring about changes to the design. You'll feel the years of experience he has the moment he gives you his analysis and you can definitely trust his judgement. He was spot on about the ring size and my fiance - she said yes - is extremely happy with Sergio design. You'll simply not regret coming here!!
Sergio took the time to understand exactly what I was asking for. He produced a beautiful ring in such a quick turnaround time. I would highly recommend to anyone looking for something custom made to perfection.
Excellent customer service and and they did an amazing job! Exceeded my expectations.
If you are looking to make something truly special, I would highly recommend OroSergio. Sergio makes absolutely beautiful jewellery - not only is he a skilled craftsman but he is also a unique artist and he knows what will end up looking beautiful and will advise you if it won't. I have full trust in him. He made me me exquisite earrings and a ring that were exactly what I had hoped and imagined and went many extra miles to make sure they were sentimental as well - I couldn't recommend him more highly!
I had simple custom rings at Orosergio. I'm 100% satisfied with the products!! Thanks for great pricing with fast work!:)
Thanks for making beautiful ring ..the design and details you did so fine ...you do a great service and product on time.👍👍
Sergio has 5 stars from everyone for a reason. From the start, I felt like Sergio passion and dedication to designing the perfect ring. It started with a discussion about my vision, which he translated into a quick hand drawing. He took down details of exactly what I wanted so that he could convert it into a CAD drawing. In short time, I got a drawing which he offered to convert into a 3D printout. The best part is that my request would have made the ring unstable and he very kindly steered me I a direction that created a better and safer design. Before I knew it, the ring was ready and looks stunning. The ring had 3 sentimental diamonds with engraving of past present and future. To ensure the correct positioning he took extra time to make sure it was done one at a time. Sergio was very easy to communicate with during the entire process.My fiance is loves the design and is estatic about her engagement ring.Thanks Sergio!!
I came to Sergio knowing exactly what I wanted and he delivered on my custom ring. He worked really fast and I even got the possibility to select the exact stones that would be in my ring. Sergio is very responsive by email - great customer service. I highly recommend Orosergio
The best in the business!!! Unbelievable transformation of my wife’s engagement ring/wedding bands. A++++++++
My aunt left me her engagement and wedding band when she passed away. We were very close and I wanted to have them made into a ring I cold wear that would honour her memory. I took them to Sergio to have remade into a beautiful band using the same stones. His work and customer service are excellent and I am so happy with my ring, which means so much to me. I highly recommend Sergio.
Sergio - Many thanks for your fantastic work in creating an original pendant necklace for my wife. Notwithstanding that I only provided you with some high-level conceptual design information at the start, you used that and transformed my ideas into a beautiful piece. Your workmanship, attention to detail and customer service were all outstanding - and all contributed to a very successful outcome. A simply wonderful experience - thank you.
Rushed an engraving for my mom's 70th birthday, was very helpful and knowledgeable, and also very kind. And he did a great job! My mom loved the engraving. Highly recommend!
Fixed my necklace in a day!!
I had damaged my engagement ring, and Sergio worked with me to not only recreate the original design, but to improve some features while making it more secure. The ring is beautiful, a near identical match to my original, and exactly what I was hoping for. Not only that, but he finished it on a tight timeline, and kept me updated at every step of the process. And his prices were so reasonable! Sergio was excellent to work with, and I will definitely go to him with any future jewellery needs.
Sergio and his team did a fantastic job fixing a prong on my engagement ring. They completed it same day, in house and it looks better then it ever has. Sergio was a pleasure to work with and I highly recommend to anyone needing a top-notch jeweller.